Remote Assistance

305Computers.com is your one stop resource for emergency online PC help. We can service all PC’s and Mac’s running on Windows 10, 7, Vista, XP, or any Mac OS. When you have a PC problem, simply schedule a managed service session and we will remotely “tap in” to your system and take care  any problems that you maybe encountering.
Support Requirements:

1. A broadband  connection,  Cable, DSL, T1 or equivalent.

2. Your operating system must boot and have access to the internet

We can offer maintenance to your pc including optimizing your startup, scan for malware and spyware, virus scan,  Windows updates, registry cleanup, setup your Outlook email, etc. We can even develop a backup plan for you.

Monthly Maintenance

Your Best Deal
$50/Per Computer
  • PC’s are $60 per month. Servers are $125. A yearly commitment will be required at this price point. Services offered are: Clean cache (unnecessary files), remove Spyware, remove viruses, & general maintenance.

Emergency Services

Within 2 hours
$80/Occurence
  • Emergency services range from any deadline related email campaigns, Social Media campaigns, new users, data recovery (limited), etc. Software installations and Hardware setup, drivers, etc.

Scheduled Services

Training, Programming, Custom Setups
$55/Hour
  • Business IT Discovery, Systems Inventory, Setting up a cloud server, data management (filing your files) general training, misc setups, etc. Office365 setups, and domain management, hosting and email related issues.

Wilson Alvarez

Chief in Charge

With over two decades of Information Technology experience, Wilson Alvarez has always been on the forefront of the digital revolution.

His extensive computing background coupled with his social media know-how has led him to be a highly successful Platform Builder for businesses in the Miami-Dade area. In the early 90’s, Alvarez began his career in the technology field as a database developer.

Over the years, he has successfully transitioned to related positions, each job building on the expertise and experience of the previous one.  Alvarez has worked in hardware sales, web servicing, design work, and social media.  Currently, he is a Platform Builder living and working in Miami, Florida.

As a Platform Builder, Alvarez helps companies achieve their sales and social media goals.   With his comprehensive knowledge of tribal marketing, he helps businesses reach potential clients in a cost-effective manner through the strategic use of technology.

In essence, Alvarez helps businesses build their platforms by offering the following services:

  • Website Design & Development Work
  • Social Media Strategies & Outreach
  • Business Networking in the Miami-Dade area
  1. The download will start when you click this highlighted Windows download link or if you have an Apple, click here Mac download.
  • Launch the downloaded program, It may be in your Downloads folder.
  • Give the 9-digit number to your 911 rep, or text us at 305-386-6165, or email me us at info@wilsonalvarez.com  the 9-digit session code that’s shown on the screen.
When you want to end the support session, be sure to quit the program. This ensures your computer cannot be remotely accessed any more until you download and run the program again.