Need help now? Allow our team to access your computer, please follow the instructions below.

Or OPEN A TICKET 

  1. The download will start when you click this highlighted Windows download link or if you have an Apple, click here for the Mac download link.
  2. Launch the downloaded program, It may be in your Downloads folder.
  3. Give the 9-digit number to your tech, or text us at 305-386-6165 You can also email us at info@wilsonalvarez.com  the 9-digit session code that’s shown on the screen.
When you want to end the support session, be sure to quit the program. This ensures your computer cannot be remotely accessed any more until you download and run the program again.