Learn About: Update email server settings for AT&T email from AT&T Customer Support.
Outlook 2013
Once your Outlook is open, follow these steps.
- Select File, and then Account Settings.
- Select the email account to update.
- In Internet Email Settings verify you have POP3 or IMAP selected, and your User Name and Password are correct.
- For POP 3 accounts, enter inbound.att.net for your Incoming mail server and outbound.att.net forOutgoing mail server.
- For IMAP accounts, enter imap.mail.att.net for your Incoming mail server, and smtp.mail.att.net forOutgoing mail server.
- Verify your User Name and Password are correct.
- Select More Settings, and then the Outgoing Server tab. Verify the following:
- My outgoing server (SMTP) requires authentication is checked.
- Use same settings as my incoming mail server is selected.
- Select the Advanced tab. Enter the following:
- For POP3 accounts, the Incoming server (POP 3) is port 995, the checkbox for This server requires a secure connection (SSL) is selected, and the Outgoing server (SMTP) is port 465.
- For IMAP accounts, the Incoming server (IMAP) is port 993, the checkbox for This server requires a secure connection (SSL) is selected, and the Outgoing server (SMTP) is port 465 or 587.
- Select OK.
- On the Internet E-mail Settings window, select Next.
- Select Finish.
Mac Mail
Once you have your Mac Mail open, follow these steps to update your server settings.
- Select Preferences.
- On the Account Information tab, verify you have POP3 or IMAP selected, and your User Name andPassword are correct.
- For POP accounts, enter inbound.att.net for the Incoming Mail Server and outbound.att.net for theOutgoing Mail Server (SMTP).
- For IMAP accounts, enter imap.mail.att.net for the Incoming Mail Server, and smtp.mail.att.net for the Outgoing Mail Server (SMTP).
- From the Outgoing Mail Server (SMTP) drop-down, select Edit SMTP Server List. Verify the following.
- The Server Name is outbound.att.net or smtp.mail.att.net.
- Use default ports (25, 265, 587) is selected.
- Use Secure Sockets Layer (SSL) is selected.
- Select OK, and then select the Advanced tab. Verify the SSL checkbox is selected and the Authentication field is set for Password. Enter the following:
- For POP accounts, enter 995 in the Port field.
- For IMAP accounts, enter 993 in the Port field.
- Close the window.
Source: www.att.com
Neither the pop or imap setting worked. They did last week. Has anything changed on the servers?